Cancellation and Refund Policy
At WebLux Digital AI Solutions, we strive to provide exceptional digital products and services to our valued customers. We understand that circumstances may arise where you need to cancel an order or seek a refund. Therefore, we have outlined our Cancellation and Refund Policy to ensure transparency and clarity regarding your rights and responsibilities.
Cancellation Policy:
Digital Products: Once a digital product has been downloaded or installed, it is considered delivered and cannot be canceled.
Services: For services provided by WebLux Digital AI Solutions, cancellation requests must be submitted in writing within the specified timeframe outlined in your service agreement. Please note that cancellation fees may apply depending on the stage of the project and the resources already allocated.
Refund Policy:
Digital Products: We do not offer refunds for any digital product once it has been downloaded or installed. This includes but is not limited to software, applications, plugins, or any other digital assets.
Services: Refunds for services rendered by WebLux Digital AI Solutions will be considered on a case-by-case basis and are subject to the terms outlined in your service agreement. Refund requests must be submitted in writing and will be evaluated based on the extent of the services provided and any applicable cancellation fees.
Exceptions:
Defective Products: If you encounter any technical issues or defects with our digital products, please contact our customer support team immediately for assistance. We will work diligently to resolve the issue and provide a suitable solution, which may include a replacement or alternative product.
Misrepresentation: In the event of misrepresentation or false advertising regarding our products or services, you may be eligible for a refund as per consumer protection laws and regulations.
Contact Us:
If you have any questions or concerns regarding our Cancellation and Refund Policy, please don't hesitate to contact us. Our customer support team is available to assist you and ensure your satisfaction with our products and services.
WebLux Digital AI Solutions support@weblux.in
8285776000
Policy Updates:
WebLux Digital AI Solutions reserves the right to amend or update this Cancellation and Refund Policy at any time without prior notice. We encourage you to review this page periodically for any changes. Your continued use of our products and services constitutes acceptance of the updated policy.
Thank you for choosing WebLux Digital AI Solutions for your digital needs. We appreciate your trust and confidence in our company.